FAQ's

Emma Lou’s is located at 5522 FM 1488, Magnolia, Texas 77354, next to Tirelink. We’d love for you to stop by, shop in person, and experience the happy, welcoming Emma Lou’s boutique atmosphere.

Our boutique is open Monday through Saturday from 10 AM to 7 PM. Holiday hours or special event hours may vary, so be sure to follow us for the latest updates.

Yes, parking is available near our boutique. We’re located at 5522 FM 1488 in Magnolia, next to Tirelink, making it easy to stop in and shop.

Yes! You can shop Emma Lou’s in person at our Magnolia boutique, online, through our app, and during our live shows. We love giving you multiple ways to shop in whatever way works best for you.

Many of our items are available both online and in store, but availability can vary because styles may sell quickly. If you have your eye on something specific, we recommend shopping early or contacting us for help.

Emma Lou’s is more than a place to buy clothes. We carefully hand-select every piece, style outfits with real women in mind, and create a shopping experience that feels personal, welcoming, and fun. Our goal is for every woman who wears Emma Lou’s to feel amazing and look even better.

Yes. Emma Lou’s is locally owned by Tiffany and Paul Ivanovsky, who founded the boutique in 2016. Texas is home for their family, and Emma Lou’s reflects their love for people, community, and making fashion feel accessible.

Our collections are thoughtfully chosen by the Emma Lou’s team with Tiffany’s vision and styling direction at the heart of it. Each piece is selected to help our customers build outfits that feel beautiful, wearable, and confidence-giving.

Tiffany Ivanovsky is the co-founder of Emma Lou’s Boutique. She is known for her genuine love for people, her eye for styling, and her heart for helping women feel confident in what they wear. You can often find her styling outfits, connecting with customers, and hosting live shows through the Emma Lou’s app.

We carry a curated mix of boutique favorites, including premium denim brands like Judy Blue, Risen, and Vervet, plus feminine, fun, and standout styles from brands like Queen of Sparkles.

The best way to stay updated is to download the Emma Lou’s Boutique app, follow us on Facebook, tune in to our live shows, and check our website often for new arrivals, restocks, and special promotions.

Shopping small supports a real family, a real team, and a local business that cares deeply about its customers. At Emma Lou’s, your support helps us continue building a welcoming community where women feel seen, valued, and confident.

Yes! Local pickup is available for online orders. It’s a great option if you’re nearby and want to get your Emma Lou’s favorites without waiting for shipping.

Select local pickup at checkout when available. Once your order is ready, you’ll receive a pickup notification with instructions. Then you can stop by our Magnolia boutique during store hours to pick it up.

Yes, someone else may pick up your order for you. We recommend having them bring the order confirmation, the name on the order, and any pickup details so our team can help quickly.

Please bring your order confirmation or pickup notification, along with the name used on the order. This helps our team locate your order and get you on your way.

If your order has not shipped yet, contact us as soon as possible and we’ll do our best to help. Once an order has already been processed or shipped, we may not be able to change the delivery method.

Because our inventory moves quickly, we may not always be able to reserve items. If you’re interested in a specific piece, we recommend ordering it online or visiting the boutique as soon as possible.

In many cases, eligible online orders may be exchanged in store according to our current return and exchange policy. Please bring your order information so our team can help.

If you forget to pick up your order, please contact us or stop by during boutique hours. We recommend picking up orders as soon as possible after you receive your ready-for-pickup notification.

We ship online orders to the United States and Canada.

Shipping times vary based on the shipping method selected, your location, and carrier timelines. Once your order ships, you’ll receive tracking information so you can follow its progress. Typically U.S. orders will reach you in 2-4 days after the carrier picks them up.

U.S. Shipping is $8.95 flat rate shipping up to $50. $50+ is FREE SHIPPING!

U.S. orders are FREE over $50

Once your order ships, you’ll receive tracking information by email or text, depending on the contact information used at checkout. Use that tracking link to follow your package.

First, check around your delivery area, mailbox, porch, side doors, office, or with neighbors. Sometimes carriers mark packages delivered shortly before they arrive. If you still can’t locate it, contact the carrier directly and reach out to us with your order information so we can help guide you.

Expedited shipping options, when available, will appear at checkout. Availability may vary based on your location, order details, and carrier service options. If you don't see that option in checkout, contact us and we will do our best to help you!

We want you to love what you choose from Emma Lou’s. Eligible items may be returned or exchanged according to our current return policy. Items must typically be unworn, unwashed, and in original condition with tags attached. Please review the current policy before starting a return.

Sale items may be final sale depending on the promotion or item type. Please review the product details and current return policy before purchasing.

Some items such as jewelry, accessories, hats, seasonal styles, discounted items, or specialty products may be final sale. Please check the product details and return policy before ordering.

Once a refund is approved and processed, the timing can vary depending on your bank or payment provider. It may take several business days for the refund to appear on your original payment method.

If your item arrives damaged, please contact us as soon as possible with your order number and clear photos of the issue. We’ll review the concern and do our best to make it right.

Fit can vary by brand and style, but we do our best to provide helpful details whenever possible. Emma Lou’s carries a variety of pieces, from relaxed everyday styles to more fitted silhouettes, so please check each product description for fit notes.

Many items run true to size, but fit can vary by brand, fabric, and style. If an item runs small, oversized, stretchy, or fitted, we’ll do our best to mention that in the product details or styling notes.

When available, size information will be listed on the product page. If you’re unsure which size to choose, our team is happy to help guide you.

If you’re between sizes, we usually recommend considering the fabric, stretch, and fit of the item. For fitted styles, you may prefer sizing up. For oversized or relaxed styles, you may prefer your smaller size. Contact us if you’d like help deciding.

When available, we include model sizing, try-on details, or styling notes to help you shop with confidence. You can also watch our live shows and styling videos for more real-life fit information.

If you received the wrong item, please contact us right away with your order number and photos of what you received. Our team will review the order and help correct the issue.

Yes. Many boutique items are available in limited quantities, which means popular styles can sell quickly. If you love something, we recommend grabbing it before it’s gone.

Availability can change quickly. If you’re looking for a specific item, contact the boutique or check online when available. Our team can help you confirm current availability.

We do our best to show colors as accurately as possible, but colors may vary slightly depending on lighting, photography, and screen settings.

Always follow the care instructions on the garment tag. In general, washing with care, using cold water, and avoiding high heat can help preserve the look and feel of your clothing.

Yes. We love bringing in seasonal collections, statement pieces, denim, gifts, and styles that feel fresh for the moment while still being wearable for real life.